{"id":2092,"date":"2025-12-15T08:59:23","date_gmt":"2025-12-15T08:59:23","guid":{"rendered":"https:\/\/lethersexcursions.tours\/?page_id=2092"},"modified":"2026-02-19T01:23:57","modified_gmt":"2026-02-19T01:23:57","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/lethersexcursions.tours\/fr\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales d'utilisation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2092\" class=\"elementor elementor-2092\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90274c7 e-con-full e-flex e-con e-parent\" data-id=\"90274c7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9b5c84 elementor-widget elementor-widget-heading\" data-id=\"c9b5c84\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales d'utilisation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8b1ec6 e-flex e-con-boxed e-con e-parent\" data-id=\"c8b1ec6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2e58af elementor-widget elementor-widget-text-editor\" data-id=\"d2e58af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div data-test-render-count=\"1\"><div class=\"group\"><div class=\"contents\"><div class=\"group relative relative pb-3\" data-is-streaming=\"false\"><div class=\"font-claude-response relative leading-[1.65rem] [&amp;_pre&gt;div]:bg-bg-000\/50 [&amp;_pre&gt;div]:border-0.5 [&amp;_pre&gt;div]:border-border-400 [&amp;_.ignore-pre-bg&gt;div]:bg-transparent [&amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\"><div class=\"standard-markdown grid-cols-1 grid [&amp;_&gt;_*]:min-w-0 gap-3 standard-markdown\"><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>TERMS &amp; CONDITIONS<\/strong> <em>Lethers Travel \u2013 West Yorkshire Coach Excursions<\/em><\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>1. General<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">These Terms and Conditions govern all bookings made with Lethers Travel, a coach excursion operator based in Pudsey, West Yorkshire. By making a booking with us, you agree to be bound by these Terms in full. They form a legally binding contract between you and Lethers Travel.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>2. Making a Booking<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Bookings can be made by telephone on 0113 824 2411 or by email at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:dayexcursions@letherstravel.com\">dayexcursions@letherstravel.com<\/a>. A booking is only confirmed once full payment has been received and confirmation has been given by us. It is your responsibility to ensure all booking details are correct at the time of booking.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>3. Payment<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Full payment is required at the time of booking unless otherwise agreed. All prices are per person and quoted in pounds sterling (GBP). Unless explicitly stated, excursion prices cover coach travel only \u2014 attraction entry tickets, meals, and any other costs at the destination are the responsibility of the passenger.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>4. Cancellation by the Passenger<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you need to cancel, please contact us as soon as possible. The following charges apply:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">More than 28 days before departure: Full refund, less any non-recoverable costs already incurred<\/li><li class=\"whitespace-normal break-words pl-2\">14\u201328 days before departure: 50% of the booking cost will be retained<\/li><li class=\"whitespace-normal break-words pl-2\">Less than 14 days before departure: 100% of the booking cost will be retained<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We strongly recommend taking out travel insurance to cover cancellation charges.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>5. Cancellation or Alteration by Lethers Travel<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We reserve the right to cancel or alter any excursion due to insufficient bookings, adverse weather, vehicle breakdown, or circumstances beyond our control. If we cancel, you will be offered a full refund or the option to transfer to an alternative excursion. We are not liable for any independently booked costs such as attraction tickets or accommodation.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>6. Passenger Conduct<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">All passengers are expected to behave respectfully towards fellow passengers and staff. We reserve the right to refuse travel to, or remove from the coach, any passenger who is intoxicated, abusive, or disruptive. No refund will be issued in such circumstances.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>7. Smoking &amp; Alcohol<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Smoking and vaping are not permitted on any of our coaches. Alcohol may not be consumed on board unless specifically agreed in advance.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>8. Luggage<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Passengers may bring a reasonable amount of personal luggage. Lethers Travel accepts no liability for loss, theft, or damage to luggage or personal belongings during any excursion.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>9. Accessibility &amp; Special Requirements<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Please inform us of any accessibility needs or medical conditions at the time of booking. We will do our best to accommodate you, but cannot guarantee full accessibility at all destinations. Passengers requiring wheelchair access should contact us before booking to confirm suitability.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>10. Liability<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Lethers Travel holds public liability insurance as required by law. We are not liable for injury, loss, or delay caused by circumstances beyond our control, the actions of passengers, or third-party venues and attractions visited during the excursion. Nothing in these Terms limits our liability for death or personal injury caused by our own negligence.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>11. Children<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Children under 16 must be accompanied by a responsible adult at all times. Parents and guardians are responsible for the safety and behaviour of children in their care.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>12. Complaints<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If you have a complaint, please raise it with the driver or trip organiser on the day. If unresolved, contact us in writing within 14 days of your excursion at <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:dayexcursions@letherstravel.com\">dayexcursions@letherstravel.com<\/a> or call 0113 824 2411. We aim to respond within 14 working days.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>13. Data Protection<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We collect your personal data solely for the purpose of managing your booking. We will not share your details with third parties except where required by law or necessary to operate your excursion.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>14. Governing Law<\/strong><\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">These Terms are governed by the laws of England and Wales.<\/p><hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><em>Lethers Travel reserves the right to update these Terms at any time. The current version will always be available on this website.<\/em><\/p><\/div><\/div><\/div><\/div><div class=\"flex justify-start\" role=\"group\" aria-label=\"Message actions\"><div class=\"text-text-300\"><div class=\"text-text-300 flex items-stretch justify-between\"><div class=\"w-fit\" data-state=\"closed\"><div class=\"relative text-text-500 group-hover\/btn:text-text-100\"><div class=\"transition-all opacity-100 scale-100\">\u00a0<\/div><div class=\"absolute top-0 left-0 transition-all opacity-0 scale-50\">\u00a0<\/div><\/div><\/div><div class=\"w-fit\" data-state=\"closed\"><div class=\"text-text-500 group-hover\/btn:text-text-100\">\u00a0<\/div><\/div><div class=\"w-fit\" data-state=\"closed\"><div class=\"text-text-500 group-hover\/btn:text-text-100\">\u00a0<\/div><\/div><div class=\"flex items-center\"><div class=\"w-fit\" data-state=\"closed\"><div class=\"text-text-500 group-hover\/btn:text-text-100\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"h-px w-full pointer-events-none\" aria-hidden=\"true\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions TERMS &amp; CONDITIONS Lethers Travel \u2013 West Yorkshire Coach Excursions 1. General These Terms and Conditions govern all bookings made with Lethers Travel, a coach excursion operator based in Pudsey, West Yorkshire. By making a booking with us, you agree to be bound by these Terms in full. They form a legally [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2092","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/pages\/2092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/comments?post=2092"}],"version-history":[{"count":5,"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/pages\/2092\/revisions"}],"predecessor-version":[{"id":2988,"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/pages\/2092\/revisions\/2988"}],"wp:attachment":[{"href":"https:\/\/lethersexcursions.tours\/fr\/wp-json\/wp\/v2\/media?parent=2092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}